Because better sleep starts with better comfort. Wisemed combines ultra-soft fabric, immersive audio, and complete blackout to help you relax, fall asleep faster, and sleep more deeply.
What is the 100-Day Risk-Free Trial?
We want you to feel completely confident in your purchase. That's why every Wisemed Sleeping Band comes with a 100-day risk-free trial. If you're not completely satisfied for any reason, simply contact our support team.
How does the Wisemed Sleeping Band work?
The Wisemed Sleeping Band combines an ultra-soft sleep mask with built-in Bluetooth speakers, letting you enjoy music, white noise, meditation, podcasts, or sleep stories in complete comfort. Simply pair it with any Bluetooth-enabled device and relax.
Is the Wisemed Sleeping Band compatible with Android and iPhone?
Yes. The Wisemed Sleeping Band is fully compatible with both Android and iPhone, as well as tablets, laptops, and any Bluetooth-enabled device. No app or subscription is required, just connect via Bluetooth.
Is it comfortable for side sleepers?
Yes. The Wisemed Sleeping Band features ultra-slim 4 mm speakers that are designed to reduce pressure on your ears, making it comfortable for side, back, and stomach sleepers.
Can I wear the Sleeping Band all night?
Absolutely. The lightweight, breathable fabric and soft, low-profile speakers are designed for all-night comfort, while the battery lasts up to 12 hours on a single charge.
Can I wash the Sleeping Band?
Yes. Simply remove the Bluetooth module and speakers before washing the fabric headband. Once it's completely dry, reinsert the components and it's ready to use again.
Will the Sleeping Band stay in place while I sleep?
Yes. The soft, stretchable design provides a secure yet comfortable fit that stays in place throughout the night, even if you change sleeping positions. It's designed to remain comfortable without slipping or feeling restrictive.
Does the Sleeping Band block out noise or snoring?
Yes. The Wisemed Sleeping Band is designed to help reduce the impact of distracting sounds by playing your favourite audio through its built-in Bluetooth speakers.
Are there any hidden fees?
No. There are no hidden fees or handling charges
Are there any monthly fees?
No. Wisemed products are a one-time purchase with no monthly fees, subscriptions, or recurring charges.
Where do you ship?
Wisemed ships worldwide.
If you’re unsure whether we deliver to your region, contact us at support@wisemed-us.com and we’ll make sure your order reaches you.
When will I receive my order?
Delivery times vary by location, but most orders arrive within 4–9 business days after dispatch.
Do you offer free shipping?
Yes! We offer free worldwide shipping on every order. No hidden shipping or handling fees apply.
How long does it take to process my order?
Orders are typically processed within 48 hours (Monday–Friday). Processing may take slightly longer during holidays or busy sales periods.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery.
Can I change my shipping address?
Yes, if your order hasn't shipped yet. Contact support@wisemed-us.com as soon as possible, and we'll do our best to update your address.
Can I cancel or modify my order?
Please contact support@wisemed-us.com within 2 hours of placing your order. After that, changes or cancellations may no longer be possible.
What if I received a defective product?
If your order arrives damaged or faulty, please contact us immediately.
We’ll replace it or issue a refund — no hassle, no compromise.
What if I want to return my order?
If you’d like to return your product, email support@wisemed-us.com within 100 days of delivery.
What kind of warranty does Wisemed offer?
All Wisemed products are covered by a lifetime warranty against manufacturing defects.
How do I start a return?
Email support@wisemed-us.com with your order number. Once approved, we'll provide return instructions and your return reference number.
When will I receive my refund?
Once your return is received and approved, refunds are issued to your original payment method within 7–10 business days.
Any more questions we haven’t already answered?
We will answer any questions you have, don’t hesitate to contact us immediately. We will reply you within 24 hours.
