Terms Of Service

Last updated: January 10, 2026

Overview

This website is operated by Wisemed (“we”, “us”, or “our”). Throughout the Site, the terms “we”, “us”, and “our” refer to Wisemed. We offer this website, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws applicable in your jurisdiction (including but not limited to intellectual property laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve 
(a)transmissions over various networks; and 
(b)changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy, Completeness and Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Products or Services

Certain products or Services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Refund Policy.
We have made every effort to display product colors and images accurately; however, we cannot guarantee your device’s display will be accurate.
We reserve the right to limit sales by person, region, or jurisdiction and to limit quantities offered. Product descriptions and pricing may change at any time without notice.
We do not warrant that product quality will meet your expectations or that errors will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed under the same account, credit card, or address.
You agree to provide current, complete, and accurate purchase and account information and to update this information promptly.
For more details, please review our Refund Policy.

7. Optional Tools

We may provide access to third-party tools provided “as is” and “as available” without warranties or endorsements.
Any use of optional tools is at your own risk and discretion.

8. Third-Party Links

By submitting comments or content, you agree that we may use them without restriction or compensation. 
We reserve the right to remove any content that is unlawful, offensive, or violates these Terms. You are solely responsible for the accuracy and legality of your submissions.

9. User Comments, Feedback, and Other Submissions

Certain content, products, or services on our website may include materials from third parties. We are not responsible for the content, accuracy, or practices of any third-party websites, products, or services linked through our site. Any transactions or interactions with third parties are at your own risk. Please review their policies before engaging with them. Any questions or concerns regarding third-party products or services should be directed to the respective third party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

12. Prohibited Uses

You are prohibited from using the Site or its content for unlawful purposes, violating laws, infringing intellectual property, submitting false information, transmitting malware, collecting personal data of others, spamming, or interfering with security features.
We reserve the right to terminate access for violations

13. Disclaimer of Warranties; Limitation of Liability

The Service and all products are provided “as is” and “as available” without warranties of any kind.
To the maximum extent permitted by law, Wisemed shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products.
Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Wisemed, its affiliates, officers, employees, and service providers from any claim arising from your breach of these Terms or violation of any law.

15. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
We reserve the right to terminate access for violations.

16. Termination

These Terms remain effective unless terminated by you or us. We may terminate access at any time for violations of these Terms.

17. Entire Agreement

These Terms constitute the entire agreement between you and us and supersede any prior agreements or communications.

18. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of European Union.

19. Mobile Terms of Service

Last updated: January 10, 2026

The Wisemed mobile message service (the “Service”) is operated by Privelens (“we”, or “us”). By using the Service, you consent to receive SMS/text messages related to your orders, account updates, customer support communications, and promotional messages, where permitted by applicable law.
Message frequency varies. Message and data rates may apply depending on your mobile carrier.
You may opt out of the Service at any time by replying STOP to any message or by using the unsubscribe link where available. After opting out, you may receive a one-time confirmation message.
For assistance, contact us at support@wisemed-us.com or via our customer support phone number listed below.

20. Customer Support (US Office)

Address:
8 The Green, Suite B
Dover, DE 19901
United States

We respect your privacy. For information on how we collect and use personal data, please review our Privacy Policy.

21. Contact Information

Questions about these Terms should be sent to:
Email: support@wisemed-us.com